Maximum acceptable weight and dimensions for parcels
You can send as may parcels with the condition that each package to follow the next 4 simple rules :
- 30 kg - maximum weight per each parcel
- Dimensions of parcel -
sum of 3 sides (length + width, + height in cm) to
not exceed 170 cm
- use
packing boxes or as per your content - and do not let empty spaces
in the box.
- Do not fill
boxes only half or three quarters because you will pay and the air
remained in the box - and during transport boxes are stored
one in top of another and it is the possibly for that box if is not filled to be deformed.see Volumetric Formula
IMPORTANT
We accept packages exceeding the maximum weight or dimensions but then this will be consider cargo overweight or oversize
and will be charged according to the rules for these
situations agabaritice.
The fee for overweight or oversize is applied as the code of
labor and protection both in EU and in Canada which provides for
handling and delivery of heavy/oversize packages the need to use
additional staff.
VERY IMPORTANT : You are not limited to the total number of packages sent to the consignee.
You can send as many package you want without paying extra
costs oversized or overweight
if you follow the four rules above.
Minimum payment for delivery
Mimimum weigt to be paid per shipment is 10 kg for the majority of EU countries. Please check conditions for your destination.
One time import charge fee will aply one time only for specific destinations ( Germany, EU 5, EU 6, EU 7 zone ).
The minimum payment is applied to cover local delivery costs at final destination.
Local delivery cost are the time of delivery and the local expenses at final destination for delivery .
Shipment meaning the delivery to one address and for which is made a separate transport document ( bill of lading ).
IMPORTANT
If you have multiple packages that go
to the same address, you will pay for the total weight of the parcels and
not individually per box.
How to prepare the parcel:
We recommend any type or size of cardboard boxes - all
as strong boxes - whether initially the box
was used to transport other products, or if the cardboard box
has inscriptions on it.
The boxes can be purchased from U-Haul, Home
Depot, Lowes, Staples, UPS, Fed-Ex or for free from
shops which they used to transport their own goods and looking to recycle them.
No standard boxes are for definition and can be used
any size or shape - accordingly your own personal effects - as long as follow the
4 rules above
Boxes sizes should be as per content of the
goods inside. Content to
be well stuffed and without air space.
Have adhesive tape to joints and edges
(only with transparent tape, the type "duct-tape" silver come away easily). Recommended tape brown - which
can be purchased at Home Depot, Lowes, etc.
Also wrapping packages can be done
for additional security.
IMPORTANT:
Indicate on the package (it is enough
one clearly marked area)
Name, Address and at least one Phone # of the sender and of the
consignee (recipient) .
What else can I use if I don't have cardboard boxes ?
Plastic storage bins or suitcase
For plastic storage bins : pay attention to volumetric formula- click
here
Suitcase: You must ensure that
label on the bag does not fall off during transport
and size label is at least one sheet of paper on both
sides of the suitcase.
Pay attention to the fabric surface and adherence of when using the clear tape .
IMPORTANT:
We accept suitcases, but we do not recommend
suitcases as packaging for transport.
We transport irregular objects. What do I do?
Any cargo that is transported by sea ,air or truck need to be properly packed.
Goods can not be transported in bulk and must have- label information for sender
and recipient.
For irregularly shaped objects please contact us to suggest ways of packaging:
Example
Carpet - run, bent and folded
in large plastic garbage bags dark color
Ski-plastic garbage bags
dark color
Bike-cardboxes can be buy from bike shops or ask sales representive of a bike shop
ATV -wood box for better protection and better handling.
How do I bring the package for delivery at the office?
Package must be delivered at our office during the colection hours of operation ( check the monthly schedule ). Packages must be sealed and with identification elements
(Receiver-sender data label).
This aspect is important to
speed-up the delivery-acceptance process and to respect the time of other clients present for delivery.
Free cardboard boxes
We offer to customers free boxes-these are offered to clients
to facilitate the purchase packaging.
We offer only one type of boxes
which are used to transport about 25-30 kg.
Free boxes are offered to
be used for next shipments and not for the present.
Free boxes can be pick-up from
our office as per their availability, during our bussines hours.
Important:
We do not accept packages to be prepared at
our office or in parking lot.
Parcels must be packed by
customer at his residence and be brought closed, sealed and with
identification label.
Due to the high volume of customers
- This is important for speed-up the process and preparation of transport documents and to meet and respect the time of
other customers present to deliver packages.
How may I pay
Payment method: Cash or Personal Cheque.
